Eata Terms of Use

Effective date: October 5, 2026

These Terms are an agreement between you and Sponsho LLC, a Texas limited liability company ("Sponsho", "we", "us"), for your use of the Eata app and related services ("Eata").

IMPORTANT: PLEASE READ SECTION 14. It requires most disputes to be resolved by binding individual arbitration, not in court, and waives your right to a jury trial and to bring or join a class action. You can opt out of arbitration within 30 days of first accepting these Terms (section 14.8).

By downloading, opening or using Eata, or by tapping a button that refers to these Terms, you agree to these Terms and acknowledge our Privacy Policy. If you don't agree, don't use Eata.

1. Who can use Eata

You must be at least 18 years old and able to enter a binding contract. Eata is for personal, non-commercial use.

2. Eata is not medical advice

Eata is a general wellness tool that helps you record food and estimate calories and nutrients. It is not a medical device and doesn't provide medical, nutritional or dietary advice, diagnosis or treatment.

  • Calorie and macro targets are estimates from standard formulas and the information you enter. They may not suit you.
  • Talk to a doctor or registered dietitian before changing your diet or weight, and especially if you are pregnant or breastfeeding, have diabetes, kidney disease, heart disease or another medical condition, take medication affected by diet, or have or have had an eating disorder.
  • Don't use Eata to manage a medical condition, including allergies or intolerances. Don't rely on it to tell you whether a food contains an allergen.
  • If you think you have a medical emergency, contact emergency services immediately.

3. Estimates can be wrong

Photo scans are analysed by an artificial intelligence model, and food and nutrition values come from databases, recipes and assumptions. Estimates of foods, portions, calories and nutrients may be inaccurate or incomplete. You are responsible for checking and correcting what you log. We don't promise any weight, health or fitness result.

4. Subscriptions, free trials and payments

  • Purchases go through Apple or Google. Their terms and payment methods apply, and they process all charges.
  • Auto-renewal. Subscriptions (weekly, monthly or yearly) renew automatically at the end of each period, at the price shown when you subscribed, unless you cancel at least 24 hours before the period ends. Your store account is charged within 24 hours before renewal.
  • Free trials. If your plan includes a free trial, it converts to a paid subscription automatically at the end of the trial unless you cancel at least 24 hours before it ends. Eligibility is decided by the store, and one trial per person or account.
  • Cancelling. Cancel in your Apple ID or Google Play subscription settings. Eata includes a link under Settings. Deleting the app does not cancel a subscription.
  • Refunds are handled by Apple or Google under their policies. We can't issue refunds for store purchases.
  • Price changes take effect at your next renewal, with notice as required by the store and by law.
  • Scan limits. Subscriptions include a daily number of photo scans, shown in the app, and we may limit use to prevent abuse. Adding food by search or typing isn't limited.

5. Your licence to use Eata

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use Eata on devices you own or control, as permitted by the app store's usage rules. We and our licensors keep all rights in Eata, including the software, content, food database and brand.

6. Acceptable use

You agree not to:

  • copy, modify, reverse engineer, decompile or try to extract the source code or models behind Eata, except where the law allows it despite this restriction;
  • bypass scan limits, device checks, subscriptions or security, or use bots, scripts or automation;
  • upload photos or text that are unlawful, harmful, or that you don't have the right to share, or that show other people without their permission;
  • use Eata to build a competing product or dataset, or resell access to it; or
  • interfere with Eata, our servers or other users.

7. Your content

You keep ownership of the photos, notes and records you create ("Your Content"). You give us a worldwide, royalty-free, non-exclusive licence to host, copy, process and analyse Your Content to provide Eata to you, and to improve the accuracy of Eata, including by reviewing photos, estimates and what you logged from a scan, as described in our Privacy Policy. The improvement use applies while Help improve Eata's scans is on in Settings; it's on by default and you can turn it off at any time. This licence ends when you delete Your Content or when we delete it under the Privacy Policy, except for copies already in backups (kept until they expire) or that the law requires us to keep. If you send feedback or ideas, we may use them without obligation to you.

8. Third-party services

Eata relies on services from others, including Apple, Google, Anthropic, Supabase and RevenueCat. We aren't responsible for their services, and their terms may apply to you.

9. Changes and availability

We may change, suspend or stop any part of Eata, including features, food data and scan limits. If we make a material change to these Terms, we'll tell you in the app before it takes effect. Continuing to use Eata after that means you accept the change. Changes to section 14 won't apply to disputes we already knew about.

10. Ending your use

You can stop using Eata at any time. We may suspend or end your access if you break these Terms or misuse Eata. Sections 2, 3, 7 (for content already processed), 10 to 16 survive.

11. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, EATA IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND THAT EATA WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE. Some places don't allow these exclusions, so some may not apply to you.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

(a) SPONSHO AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS WON'T BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS OR GOODWILL, OR FOR ANY HARM ARISING FROM DIETARY, HEALTH OR FITNESS DECISIONS YOU MAKE, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

(b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO EATA IS LIMITED TO THE GREATER OF (i) THE AMOUNT YOU PAID FOR EATA IN THE 12 MONTHS BEFORE THE CLAIM AROSE AND (ii) US $50.

These limits don't apply to liability that can't be limited by law, such as for fraud, or for death or personal injury caused by our negligence where the law forbids limiting it.

13. Indemnity

To the extent permitted by law, you agree to defend and indemnify Sponsho against claims, losses and costs (including reasonable legal fees) arising from your breach of these Terms or misuse of Eata, or Your Content.

14. Dispute resolution: binding arbitration and class-action waiver

14.1 Try to resolve it first. Before starting arbitration or a court case, the person with the dispute must send a written notice describing it and the relief wanted (to us at support@eataai.app; to you through the contact details you've given us). Both sides will try in good faith to resolve it informally for 60 days. Time limits for bringing claims pause during this period.

14.2 Agreement to arbitrate. If the dispute isn't resolved, you and Sponsho agree to resolve any dispute, claim or controversy arising out of or relating to Eata or these Terms (a "Dispute") by binding individual arbitration, except as stated in 14.5. This includes Disputes about the scope or enforceability of this section, which the arbitrator decides. The Federal Arbitration Act governs this section.

14.3 How it works. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (adr.org), before a single arbitrator. It may take place by video, phone or written submissions, or in person in the county where you live. Fees are paid as the AAA Consumer Rules provide; for claims under US $10,000 we'll pay your filing fee unless the arbitrator finds the claim frivolous. The arbitrator may award any individual relief a court could award, and the award is final and binding, with judgment entered in any court with jurisdiction.

14.4 CLASS-ACTION AND JURY WAIVER. YOU AND SPONSHO EACH WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator can't consolidate claims of more than one person or award relief to anyone other than the individual party, except as 14.6 allows. If a court decides this waiver is unenforceable for a particular claim or remedy, that claim or remedy (and only that one) will be decided in court, after any individual arbitration is finished.

14.5 Exceptions. Either side may (a) bring an individual claim in small claims court if it qualifies, and (b) seek a court order to stop infringement or misuse of intellectual property.

14.6 Mass filings. If 25 or more similar Demands for arbitration are filed by or with the help of the same law firm or organisation, they will be administered in batches of up to 50 under the AAA's Mass Arbitration Supplementary Rules, with one arbitrator per batch, and the statute of limitations is paused for Demands waiting in later batches. Both sides agree to cooperate in good faith with this process.

14.7 Time limit. To the extent the law allows, any claim must be brought within one year after it arises, or it's permanently barred.

14.8 30-day opt-out. You can opt out of this arbitration agreement by emailing support@eataai.app within 30 days of first accepting these Terms, with the subject "Arbitration opt-out" and your app's support ID (Settings → About). Opting out doesn't affect any other part of these Terms.

14.9 Where you live may change this. If you live in the EU, the UK, or another place whose consumer protection law doesn't allow this section, it doesn't apply to you, and you may bring claims in the courts where you live.

15. Governing law and courts

These Terms are governed by the laws of the State of Texas and applicable US federal law, without regard to conflict-of-law rules. Subject to section 14, the state and federal courts located in Harris County, Texas, have exclusive jurisdiction, and you and we consent to them. Mandatory consumer protection laws where you live still apply.

16. General

These Terms (with our Privacy Policy) are the whole agreement between us about Eata. If any part is found unenforceable, the rest stays in effect. Our not enforcing a term isn't a waiver. You may not transfer these Terms; we may transfer them as part of a merger, sale or reorganisation. We aren't liable for delays caused by events outside our reasonable control.

17. Apple App Store terms

If you got Eata from Apple's App Store:

  • These Terms are between you and Sponsho only, not Apple. Sponsho, not Apple, is solely responsible for Eata and its content.
  • Your licence is limited to using Eata on Apple-branded products you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions.
  • Apple has no obligation to provide maintenance or support for Eata.
  • If Eata fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the extent permitted by law, Apple has no other warranty obligation for Eata.
  • Sponsho, not Apple, is responsible for addressing any claims relating to Eata or your use of it, including product liability claims, claims that Eata fails to conform to any legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
  • Sponsho, not Apple, is responsible for investigating, defending, settling and discharging any third-party claim that Eata or your use of it infringes that party's intellectual property rights.
  • You confirm you aren't located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and aren't on any US Government list of prohibited or restricted parties.
  • You must comply with applicable third-party terms (such as your wireless data agreement) when using Eata.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

18. Google Play

If you got Eata from Google Play, Google's terms for Play apply in addition to these Terms, and Google isn't responsible for Eata.

19. Contact

Sponsho LLC · support@eataai.app